All jackpots will be forfeited for any banned or self-excluded individuals found on property.

To ensure this outcome, Thunder Valley enforces a Code of Conduct to make certain that all guests have a safe, clean, and enjoyable experience every visit that is consistent with AAA Four-Diamond Service Standards. Thunder Valley Casino Resort operates with the goal of giving our guests the best experience possible. We are primarily an entertainment destination for adults, and we have designed our safety and security procedures with this in mind, so that you will have an enjoyable visit time after time. Thunder Valley Casino Resort is dedicated to ensuring the safety and security of our guests and team members at all times, while providing exceptional service. Enrollment in the Self-Exclusion Program is available at the Security podium. Any winnings obtained during violation of the self-exclusion are permanently forfeited. This program will prohibit access to the property in addition to our promotions, services, and gaming privileges. Thunder Valley Casino Resort offers a Voluntary Self-Exclusion Program for guests who feel they may be experiencing a problem with gambling. Thunder Valley Casino Resort has adopted a Responsible Gaming Program that includes providing educational and informational materials for patrons in the Gaming Facility which aim at the prevention of problem gambling and that specify where to find assistance.

CALL 1-800 GAMBLER (426-2537)įor confidential support, 24/7, at no cost to you.

If you or anyone you know may feel they are experiencing a problem with gambling, please contact the California Council on Program Gambling. Thunder Valley Casino Resort is committed to promoting gaming in a responsible manner.

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